BYD

BYD LIFESTYLE MOBILE APPLICATION

PRIVACY POLICY

This Privacy Policy describes how BYD (SINGAPORE) PTE. LTD. ("we," "us," "our" or “BYD”) collects, uses, and discloses your personal information when you use our BYD LIFESTYLE MOBILE APPLICATION, "BYD Lifestyle" (the "App"). Please take a moment to read this Privacy Policy carefully before you accepting our service.

1. INFORMATION WE COLLECT

1.1 Information You Provide
  1. Account Information: When you create an account with us, we may collect your name, email address, and other contact information.
  2. Payment Information: When you make purchases within the App, we may collect payment details, such as credit card information . However, we do not store your payment information; it is securely processed by our payment processors.
  3. Delivery information: when you make a purchase in APP, we may collect your delivery address and name to facilitate the delivery.
  4. Vehicle Information: When you register for your BYD vehicle and enjoy exclusive voucher and promotion, we may collection your vehicle registration number and owner’s name.

2. WHY WE COLLECT YOUR INFORMATION

  1. To provide and improve our services.
  2. To process payments and fulfill your purchases within the App.
  3. To personalize your user experience and provide recommendations.
  4. To communicate with you regarding your account and our services.
  5. To ensure the security and integrity of our services.

The Personal Data may only be processed to the extent necessary for the described purposes. Personal Data may in principle not be processed for other purposes other than that for which the Personal Data were collected. If there is a necessity or need to process Personal Data for other purposes, it shall be investigated by BYD whether the purposes of the intended data processing are compatible with the original purposes.

3. HOW WE SHARE YOUR INFORMATION

  1. We may share your information with third-party service providers who assist us in providing and improving our services.
  2. We may share your information as required by law or to protect our rights, privacy, safety, or property.
  3. In all cases, BYD will expressly state why such information is necessary, so that you may provide the information at your own discretion.
  4. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred or disclosed.
  5. We do not sell your personal data to anyone for any purpose. We may use or share your Personal Data in a de-identified or aggregate manner. The table below illustrates with whom we may share your personal data:
    Categories of Recipients Description Reason for Sharing
    Focus Digitech Pte Ltd (third-party developer). We may share your name, mobile, email address and other contact information with our third-party developer. Ensure App‘s smooth operation, maintenance, and improvement of our services and to address any technical issues you may encounter.
    Stripe,Inc (third-party payment partner) We may share your name and email address with Stripe when you make a payment. If you choose to store your credit card information on Stripe for future transactions, we may also share your delivery address, credit card number, and CVC with Stripe to facilitate faster transactions. Ensure secure and efficient processing of your payments and to provide the convenience of faster transactions in the future.
    Third-party Logistic Partners for delivery We may share your name, mobile, email address, delivery address to facilitate the delivery of your purchase. Facilitate and ensure the proper delivery of your purchase.
    Law enforcement and government authorities Disclosure of information as required by law, or when otherwise appropriate. To comply with applicable laws.

4. RIGHTS IN RELATION TO PERSONAL DATA

You generally have the right to ask us:
  1. for access to and a copy of your personal data that we hold;
  2. that some of your personal data is provided to you or sent to another data controller in a commonly used, machine readable format;
  3. to update or correct your personal data in order to make it accurate;
  4. to delete your personal data from our records in certain circumstances;
  5. to restrict the processing of your personal data in certain circumstances;
  6. to object to us processing your personal data in certain circumstances (e.g. you can opt out of marketing communications by following the instructions provided in such communications.).

You can request a respond to your rights. Where we receive a request to exercise one of these rights, we will provide information on the action we take on the request without undue delay and in any event within 15 working days of receipt of the request. (This time may be extended by a further [72 hours] in certain circumstances, for example, where requests are complex or numerous. Where we do not carry out your request, we will tell you without delay and in any event within [72 hours] of receipt of the request, and we will explain our reasons for not taking the action requested.)

For electronic, telephone calls or text communications, if you no longer want to receive promotional- related emails, you may opt out of receiving them by clicking the unsubscribe button in your mails. If you would like to stop receiving promotional-related or automated text messages from us, you can follow the instructions in the text message you received. If you receive a marketing-related call from us and do not want to receive similar calls in the future, please ask to be placed on our “do not call” list. Please note that we may still send you safety messages or product service issues even if you opt out of receiving marketing messages.

These rights may be limited in some situations – for example, where we can demonstrate that we have a legal requirement to process your data or if making the information available to you would reveal personal data about another person or if we are legally prevented from disclosing such information. In some instances, this may mean that we are able to retain data even if you withdraw your consent. We hope that we can satisfy any queries you may have about the way we process your data. If you have any concerns about how we process your data you can contact us as described below in the section 5 “HOW TO MAKE REUQESTS”.

In the event you still have unresolved concerns, you also have the right to lodge a complaint with a supervisory authority, in particular the data protection authority in the jurisdiction of your habitual residence or place of work.

Finally, please note that where we require personal data to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage our contractual relationship, or to meet obligations placed on us. In all other cases, provision of requested personal data is optional.

5. HOW TO MAKE REQUESTS

If you would like to access, correct, and delete any Personal Data we hold about you, or exercise any other data subject rights available to you under applicable laws or regulations with the purpose of protecting Personal Data (“Applicable Data Protection Law”), you may submit a request via e-mail at officialbydsingapore@gmail.com.

We aim to respond to your request for access, correction, or deletion within the time required by Applicable Data Protection Law. If we need more time to respond to your request, we will let you know of the reason and the extension period in writing.

6. DATA RENTENTION PERIOD

We will not use and store Personal Data longer than necessary to fulfil the above mentioned purposes and shall remove the collected Personal Data after the necessary period to achieve the purposes described in this Policy has passed, or to comply with contractual obligations or as permitted or required by the Applicable Laws.

7. DATA SECURITY

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of transmitting information over the internet or storing data is completely secure.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide sufficient notice of any material changes through the App or by other means so that you have the opportunity to exercise any rights you have.

9. CONTACT US

If you have questions or concerns about this Privacy Policy, please contact us at:
E-mail: officialbydsingapore@gmail.com.
Postal Address: 15l Lor Chuan, New Tech Park LobbyC, #04-03B Singapore 556741